CMIT Auto

Get started

Live in 30 minutes. Not 30 days.

No developers needed. No training sessions. Connect your tools and start automating.

Step 1

Sign up

Create your account, choose a plan, enter franchise details.

Step 2

Connect your tools

Enter API keys for Autotask, Graph, IT Glue, ConnectWise, and more. Guided wizard with validation.

Step 3

Add your team

Invite agents and assign roles — L1, L2, Senior Tech, Admin.

Step 4

Enable workflows

Toggle on the workflows you want, grouped by family. Start with Standard tier.

Step 5

Set your approval chain

Define who approves Standard, Elevated, and Critical actions.

Step 6

Go live

Configure your Autotask webhook. Tickets start flowing automatically.

Step 7

Monitor

Watch the real-time dashboard as tickets process, resolve, and audit.

Estimated time: 15-30 minutes from signup to first automated ticket.

Onboarding wizard coming in Phase 2. Contact us to get started today.